FAQs

Which hammocks will fit in my new hammock mount?


We recommend Thermarest, ENO, or any other hammock designed for about a 9.5 ft (or 114") mounting width. Any hammocks that are shorter or longer may need slight modification (think adjusting the cordage or adding another carabiner) to ensure the ideal hanging geometry. We are proud to sell McLean Metalworks by Hammock Gear hammocks in our store. For a longer hammock, consider the Bare Bones XL model, which is designed for a 125" mounting width. If you are unsure of the mounting width required for your hammock, we recommend you set it up as desired and then measure the distance between the carabiners.




What is the weight capacity for the hammock mount? Can two people use it?


We have thoroughly analyzed and tested the weight capacity for these hammock mounts. Our guaranteed weight rating of 300 pounds includes a safety factor that ensures your hammock mount will remain in perfect working order for years to come. We cannot be responsible for damage that may occur past this weight rating. And yes, you can put as many people as you wish in your hammock, just as long as you take the above into consideration.




Can a rainfly or bugnet be used with the hammock mount?


Yes! A tarp, rainfly, or bugnet can be attached directly to the Hammock Mount or to the awning poles. Here are a couple of examples of the hammock mount being used with a rainfly : Rainfly and Bug Net; Rainfly. And here is an example of another bugnet in use on a hammock mount.




Will the hammock mount fit the make and model of my vehicle?


The Hammock Mount will fit into any 2" (Class III or IV) receiver; however, we are unable to determine if (or which) Hammock Mount will work with your specific vehicle due to the variation in vehicle bumpers, hitches, etc… If you have concerns about this working with your hitch, also check out our Tire Stand accesory to attach it to any wheel on your vehicle!




Will this product clear my tailgate, rear hatch, trunk...etc?


We are unable to determine the particular fitment on each vehicle configuration; however, we do offer the Extended Hammock Mount for improved adjustability. The extended version offers up to an additional 6" of clearance. If you anticipate requiring a longer extension (tailgate down scenario) we recommend a Standard Hammock Mount coupled with a generic hitch extension that can be purchased in the length you need.




What type of hitch will the hammock mount fit?


The Hammock Mount will fit into any 2" (Class III or IV) receiver. It can also fit into Class II and V with adapters (see manufacturer hitch ratings) If you have European type hitch, you may need an adapter to use the Hammock Mount. Some of our customers have been able to use an adapter like the UKUS1 found here; however, we do not have any experience with these adapters so cannot personally guarantee that this will work.




Can I leave my hammock mount in the hitch while driving?


Yes! We encourage you to leave it in your hitch during your adventures. The goal is hammocking convenience, after all! However, we do recommend removing and storing products in a cool, dry location when not planning to use. Exposure to moisture, rain, and especially salt will expedite corrosion.




What are your return and warranty policies?


Due to the weight of the products, the associated shipping costs, and the risk of damage if not packaged properly, we do not offer convenience returns. If there are any problems with or damage to your new product, however, we will be happy to make things right. Please contact us at contact@mcleanmetalworksmfg.com




Can I get a discount?


Here at McLean Metalworks, we try to keep our prices as low as possible throughout the year by not inflating them for recurring "sales". We do occasionally offer sales and will notify customers via our mailing list and social media. We also will have discounted products from time to time, including packages, limited release or blemished items that are discounted in the online store. That being said, we are happy to offer a discount to our first responders as well as active duty and retired military. Please contact us at contact@mcleanmetalworksmfg.com and include a photo of identification for discount code.




Will you ship outside of the US?


YES! Most of our international shipments will ship via USPS and typically take 2-10 business days. Price will vary depending on the destination and product(s) chosen. Please visit the online store to add products to your cart, then view the cart to choose your location. This page will give you a real time shipping cost for the items selected. See example below.




How easy is the hammock mount setup?


We have designed this product to enable you to Hammock Anywhere in the most convenient way possible. Most of our customers can go from parked to hammocking in under a minute. Check out this setup video if you don't believe us .




Where can I see the hammock mount in action?


We love interacting with our customers via social media and through our website. We are often sharing both our own and our customers' adventures on social media. Check us out on Instagram and Facebook to stay up to date with the latest hammock mount adventures and new product releases!




When will I get my order? (domestic)


Most of our products ship UPS ground from our Bend, OR facility and typically take up to 5 business days to arrive after shipment. We pack and ship all in-stock orders in 1-2 business days and you will receive a notification once the shipping label has been created (typically the following business day). Please see the following map for estimated transit times: *We can offer expedited shipping through UPS 2nd day air or UPS next day air for an additional cost. Please contact us if you need a quote for expedited shipping services. Please note that these services usually cost 2-4x the rate of our ground shipping cost. *We do not guarantee delivery dates on ground shipping.




Are you planning to make any updates to the current models or release a new model of the hammock mount?


We are always pursuing improvements to our products, processes, and offerings. We will send updates through our mailing list and social media as these become available





MCLEAN METALWORKS

Bend, OR

©2017 by McLean Metalworks.